常州市巨泰電子有限公司

Privacy Policy of Smart Life Platform

Update date：2019.8

Come into force date：2019.9

So you have purchased our JUTAI device hardware and are starting to use the JUTAI device software and all its functionalities! Any information you share with us (e.g. for creating a JUTAI account) will help us to provide you with services related to JUTAI device and to improve them to make them even better. We explain here our ways of collecting and using information, and how we protect your privacy. In this privacy policy, “personal data” means information that can be used to identify an individual, either from that information alone, or from that information and other information we have access to about that individual. We collect both personal and non-personal data to enable and facilitate the best user experience possible

What information is collected and how do we use it?

In order to provide our services to you, we will ask you to provide necessary personal data that is required to provide those services. If you do not provide your personal data, we may not be able to provide you with our products or services.

JUTAI account Information

Personal data that are collected while creating a JUTAI account may include PII information like your email address or mobile phone number. These information help to activate, manage and get service of JUTAI. Your nickname, profile picture, country and time zone will be connected to your account so that you can visit our product and service conveniently.

User Mobile Phone Information

Your device model, operation system, unique device identifier, IP address, JUTAI software version number, access type and model etc. will be collected for you can receive PUSH. And those are very necessary basic information which we have to collect form you.

Smart Device Information

All the smart device information will be collected so that you can control them via APP remotely.

Feedback

We are always here to receive your feedback or suggestion so that your problems or device failure will be solved at the first time.

User scenario

While you use functions like scenario, automation and so on, we will collect your setting information which support to afford intelligent scenario service to you.

How the Personal Data is used

You can use what we collected to control smart devices you have purchased form us.

To provide you with our products and services, processing your orders, performing contractual obligations between you and us, to ensure the functions and safety of our products, to verify your identity, to prevent and trace fraudulent or inappropriate usage.

To develop our products and services, together with general and statistical information.

To communicate with you, including providing you with notifications on products and services that are updated or launched.

To provide marketing and promotional materials to you on our products and services (please note that you may unsubscribe anytime).

To personalise product design and to provide you with services tailored for you, for example, recommending and displaying information and advertisements regarding products suited to you, and to invite you to participate in surveys relating to your use of JUTAI device.

To conduct investigations regarding our products and services.

If you participate in our lottery, contest or other promotions, we may use your personal data to manage such activities.

To provide maintenance services, monitor software licenses, to improve our products or analyse the efficiency of our operations.

Who do we share your information with?

Unless we tell you in this privacy policy, we will keep your personal information confidential. Disclosure may include the scenarios listed in this section below. In each case described in this section, you can be assured that JUTAI will only share your personal data in accordance with your consent. You should know that when JUTAI shares your personal data with a third party under any circumstance described in this section, JUTAI will ensure that the third party is subject to practices and obligations to comply with the relevant data protection and privacy laws of your country. JUTAI will contractually ensure compliance by any foreign Third Party Service Providers with the privacy standards that apply in your home jurisdiction.

Disclosure to JUTAI group companies and Third Party Service Providers

In order to conduct business operations smoothly, the JUTAI entity which collects your personal data may disclose your personal data from time to time to other JUTAI group companies (in communications, social media, technology or cloud business), or our third party service providers which are our mailing houses, delivery service providers, telecommunications companies, data centres, data storage facilities, and customer service providers, agents, related corporations, and/or other third parties (together “Third Party Service Providers”). Such Third Party Service Providers would be processing your personal data on JUTAI’s behalf or for one or more of the purposes listed above.

Personal data will only be shared by JUTAI to provide or improve our products or services and will not be shared for use for marketing purposes.

Disclosure to Others

JUTAI may disclose your personal data without further consent if required or permitted by law in the following cases:

cases in which the disclosure is required or authorized based on the applicable laws and/or regulations;

cases in which the disclosure is necessary to respond to an emergency that threatens the life, health or safety of the individual or another individual;

cases in which the disclosure is necessary for the prevention of crime or legal proceedings;

cases in which the purpose of such disclosure is clearly in the individual’s interests, and if consent cannot be obtained in a timely way;

cases in which the disclosure is necessary for any investigation or proceedings;

cases in which the disclosure is to any officer of a prescribed law enforcement agency upon production of written authorisation signed by the head or director of that law enforcement agency, or a person of a similar rank, certifying that the personal data is necessary for the purposes of the functions or duties of the officer; and/or

cases in which the disclosure is to a public agency and such disclosure is necessary in the public interest.

Other Information

We use statistical data that does not specifically identify you (non-personal data) to help in our operations and improve our products and services and provide a better user experience for you. Here are some of the non-personal data we may collect and how we use them:

When you create a JUTAI account, download our software, register in our e-commerce website, participate in online surveys or interact with us in other ways, we may collect your language preferences, postal code, area code number and time zone in which you use our products and services, and your profession.

When you opt-in to participate in our User Experience Improvement Program, we may gather statistics relating to your use of our products functions, on an anonymous basis. This may include information relating to your use of our official website, products and services. If there is an abnormal shutdown or breakdown, we may collect information relating to your mobile device to diagnose the problem.

When you use our services or functions that are based on location information, e.g. carry out a location search, take advantage of advertising, use weather functions, access information based on maps, etc., we may collect your geographical information.

When you use our website, online services, interactive applications, email messages and advertising, we may use cookies and other technical elements (e.g. pixel labels) to collect and store non-personal data. These enable us to provide you with a better experience and improve our overall service quality, e.g. in saving your preferred language settings, sending emails in a readable format, to determine whether the emails have been opened or not, etc.

When you use the Internet browser in using our products and services, we may collect log information, e.g. IP address, browser type, language, reference source, operating system, date and time marking and click rate data. When you first use and activate your JUTAI device, the device’s unique identification code and approximate geographical information may be collected.

Delete Information

As you like，you can delete all the following information via“Profile - Personal center — Terminate the account”

JUTAI account Information

User Mobile Phone Information

Smart Device Information

Feedback

User scenario

Transfer Your Information

If you need to transfer information in your account,please contact us via support@jutai.com

Your option

You have confirmed that you have read, understand and receive all the content of this privacy policy before you agree or in other ways to use the services from JUTAI. Once you use this service, you agree to all the provisions of this personal information policy.If you do not agree with this personal information policy, you shall not use the service provided by us.

Information Safety Safeguards

Various preventive measures will be taken to protect your personal information from loss, theft and misuse, as well as unauthorized access, disclosure, alteration or destruction. In order to ensure the security of your personal information, our company has strict information security regulations and procedures, and has a dedicated information team to strictly implement the above measures within the company.

Information retention period

We will retain your information for the period necessary to achieve the purposes set out in this personal information protection policy, unless required or permitted by law to do so for a longer period.

Complaints and feedback

If you have any questions or concerns about our personal information policy or data processing, just let us know by support@jutai.com

Policy update

We may revise and update this policy at any time and issue a notice on the website 30 days in advance.if you continue to use the related services of the Smart Life platform on the date when the amendment update officially takes effect, you will be deemed to agree to our revision update.

智能生活平臺隱私政策

更新日期：2019年8月
生效時間：2019年9月

智能生活平臺是由常州市巨泰電子有限公司（以下簡稱“巨泰”）向用戶提供的物聯網解決方案及（或）附隨的服務。請您仔細閱讀我們的隱私政策，如有任何問題，請告知我們。本政策作為我們對您個人信息保護的許諾我們會嚴格執行，希望您能感受到我們的安全保障，放心使用我們的服務。

定義

智能終端：指由硬件廠商生產、制造的具備互聯網接入功能、數據傳輸能力和人機交互界面的終端產品，特指您購買并使用的智能終端，以下簡稱“本產品”。

SMART JUTAIAPP： 指巨泰研發的連接智能生活平臺，并向用戶提供智能終端操作服務和數據展現服務的應用程序。

用戶個人信息：指用戶姓名、出生日期、身份證件號碼、住址、電話號碼、賬號和密碼等能夠單獨或者與其他信息結合識別用戶的信息以及用戶使用服務的時間、地點等信息，以下簡稱“個人信息”。

使用：我們會從您用于訪問服務的設備收集信息，同時收集與這些設備相關的信息。其中包括：IP地址、您使用的瀏覽器和設備類型、您在訪問我們的網站之前瀏覽過的網頁，以及與您的設備關聯的標識符。您的設備能也會向服務傳輸位置信息，具體取決于設備設置。

信息的收集

我們收集的信息 在你使用巨泰服務的過程中，我們會收集如下你主動提供或因接受服務而產生的信息，這些信息都將被用以向你提供服務，優化我們的服務以及保障你的賬號

1. 用戶賬戶信息: 為了能夠使用我們的產品和服務，您需要創建一個賬戶。在創建帳號的過程中，我們會要求您提供郵箱或手機號碼等PII信息，這些信息可以幫助你激活、管理或使用巨泰的服務。我們會將您的昵稱、頭像、所屬國家、時區與您的賬戶關聯，以方便您訪問我們的產品和服務。

2. 用戶手機信息: 我們會收集你的手機型號、操作系統等信息、設備標識符、登陸IP地址、巨泰軟件版本號、接入網絡的方式和類型等，用于提供PUSH推送。同時這些也是我們提供服務所必須的基礎信息。

3. 智能設備信息: 在你使用智能終端設備的過程中，我們會收集所有設備信息，以便你可通過App遠程操作該設備。

4. 反饋信息: 我們會收集你的反饋信息，用于幫你進行故障處理。

5. 用戶場景(聯動)信息: 當你使用了場景、自動化等功能時，我們會收集你的相關設置信息，用于為你提供智能場景服務。

信息的披露

向第三方披露

· 視具體情況，我們會向與巨泰合作提供產品和服務或者幫助巨泰向客戶進行營銷的合作伙伴提供某些個人信息。我們只會為提供或改進我們的產品、服務和廣告宣傳之目的而與第三方共享個人信息；不會為第三方的銷售目的與第三方共享個人信息，更不會銷售個人信息。我們有義務要求上述合作伙伴嚴格遵守保密約定和本人信息保護政策的要求。

· 我們可適時向巨泰的合作伙伴提供您使用智能終端的統計性信息，以上統計性信息不涉及您的姓名、賬號、密碼、電話號碼、電子郵件等個人信息。

· 若我們的合作伙伴依法向您明示所收集的信息以及信息的使用用途，并已取得您的同意的前提下，我們可以根據您的許可向該三方披露您的個人信息。為了您的個人信息安全，我們可能將您的個人信息進行脫敏或模糊處理后再向第三方披露。

其他

· 根據政府部門的合法要求，我們可能有必要披露您的個人信息。

· 如果我們確定為了執行我們的條款和條件、保護我們的經營或用戶或設計重大公共利益，披露是合理必須，則我們可披露與您有關的信息。

· 如果發生重組、合并或出售，則我們可將我們收集的一切個人信息轉讓給相關第三方。

信息的刪除

在你使用巨泰服務的過程中，你可以通過“我-個人-停用賬戶”刪除下列所有的用戶信息。

1. 用戶賬戶信息

2. 用戶手機信息

3. 智能設備信息

4. 反饋信息

5. 用戶場景(聯動)信息

信息的遷移

如果你需要對你賬戶中的信息進行遷移，請聯系我們如下郵箱：support@jutai.com

您的選擇權

您確認，在您同意或以其他本公司允許的方式實際使用服務前，您已充分閱讀、理解并接受本個人信息政策的全部內容，一旦您使用本服務，即表示您同意本個人信息政策之所有約定。若您不同意本個人信息政策的定的，您不得使用我們為您提供的本服務。

個人信息的保護

我們會采取各種預防措施來保護您的個人信息，以保障您的個人信息免遭丟失、盜用和誤用，以及被擅自取閱、披露、更改或銷毀。為確保您個人信息的安全，我們公司有嚴格的信息安全規定和流程，并有專門的信息安全團隊在公司內部嚴格執行上述措施。

信息的保存期限

我們將在實現本個人信息保護政策中所述目的所必需的期限內保留您的信息，除非法律要求或允許在更長的期限內保留該等信息。

投訴及反饋

如果您對我們的個人信息政策或數據處理有任何問題或顧慮，請聯系我們如下郵箱：support@jutai.com

政策更新

我們可隨時對本政策加以修訂更新，并提前30天在網站上發布公告。如果修訂更新正式生效之日，您仍繼續使用智能生活平臺的相關服務的，視為您同意我們的修訂更新。